Terms of Service

Please ensure you have read and fully understood and agree to the following terms of service before you secure your booking.

Thank You

Booking Fee: 

  • £25 non-refundable booking fee is required for all new Clients. This is to ensure time, effort and fuel isn't wasted if a client isn't home as planned or doesn't turn up to her appointment. This fee is taken off of the balance at the end of your treatment and must be paid in advance via Bank Transfer.


  • Your balance is due in full at the end of your treatment. I do not offer any credit facilities nor can I expect to be paid at a later date after the treatment has been carried out. Please ensure you have cash or you can pay via Bank transfer. 

Client Disclosure:

  • It is the clients responsibility to inform me of any allergies, sensitivities of issues that may affect your treatment

  • You must inform me of any health issues on your Client Record so I can adapt a treatment if necessary and provide a safe treatment to you at all times.

  • Please let me know if your medical health history needs updating and I will amend your client record.

  • A Patch test is required at least 48 hours before your first treatment can commence. 

After Care:

  • You will be provided with Aftercare Advice during your appointments.

  • Moisturise the waxed area regularly, preferably with a cream containing antiseptic properties such as tea tree oil, aloe vera and witch-hazel, which will also help to alleviate any irritation. 

  • Exfoliate the waxed area several times a week to get rid of dead skin cells that can cause ingrown hairs. The exfoliator needs to be grainy enough to have an effect, but not so harsh that will irritate your skin or make it sore. In fact, over-exfoliation or the use of an unsuitable scrub will graze the skin and may actually cause ingrown hairs, rather than prevent them.

  • Dead sea salt used as bath salts can help prevent infection as can anti-bacterial shower gels. Dead sea salt baths may sting in the first 24 hours after waxing, but could be used several times a week thereafter in the week immediately following your wax.

  • Loofahs and exfoliating mitts can be used in the shower but these must be kept extremely clean and dry, and should be replaced regularly. Dry brushing can have a useful exfoliating effect.

  • Some people find that rubbing antiseptic cream into the waxed area for 3 days after treatment soothes and protects the skin. Always wash your hands before applying any product.

  • No fake tans, massages, extreme heat treatments (e.g. very hot baths or showers, saunas, steam rooms), swimming, sunbathing (including sun beds or any other exposure to UV light) or tight clothing for 48 hours.

  • Try and avoid exercise for 24 hours as getting sweaty could clog the hair follicles. Do not scratch or touch the area with unwashed hands.

  • Strange as it seems, keep freshly waxed areas well away from animals - bacteria in their hair can cause follicitus if it makes contact with your open hair follicles.

  • Avoid applying deodorant, anything perfumed or make-up to the waxed area for 24 hours.

  • Finally, in the unlikely event that your skin has not returned to normal after 24 hours, seek advice from your GP in case you have had an allergic reaction to the wax or in case an infection is developing.

  • Book your next appointment in good time. I book up in advance so to avoid disappointment please book early.

  • You must follow aftercare advice to prevent issues with your waxed areas.

  • No refunds are given under any circumstance. 


  • If you have to cancel or reschedule your appointment please provide at least 48 hours notice. I have to turn other clients away if you don't turn up and a small business cannot survive like that. Failure to provide appropriate notice will mean a deposit will be required for future appointments or services being declined. If a booking fee was paid for an appointment please be aware these are not refundable and non-transferable.

  • Mobile Service:

  • I provide a Mobile Service to many addresses in Leicestershire, to check if I cover your area just contact me with your full address so I can check.

  • My services cater for Ladies Only.

  • I cannot provide a mobile service where there is no safe, free parking available immediately outside the property, or to buildings (such as high rise flats etc) as they are not easily accessible. 

  • If I arrive and I am unable to safely park close to the address or if the address is not easily accessible to myself and my kit I will be forced to decline the appointment and your deposit will be lost.

  • Clients who I cannot visit are invited to enjoy their treatment at my Home Studio.

  • I will bring all equipment including waxing table and chairs. I may need access to Hot Water and Electricity points during mobile appointments. 


  • Please ensure little ones are supervised during your appointment. I love children but the equipment and products used to wax are expensive, delicate and the working environment is unsuitable for children.

  • Please ensure that children are supervised by another person and are kept well away from the treatment area and equipment while you get some much deserved pampering.

  • Please note I am unable to accommodate children during appointments at my home.

Under 16's:

  • I do not provide waxing services to under 16's. Proof of age may be requested.


  • To ensure you don't feel rushed, please arrive on time for your appointment.

10% Off For Hair & Makeup Clients:

  • If you have booked to have your Makeup / Hair done for your wedding I am offering 10% off all Nail, Lashes or Waxing Services until your event date. Please ensure you book your nail appointment early so I can make sure I am available for you.

10% Off each additional area:

  • You will be charged in full for the most expensive area you're having waxed, then each additional area will have 10% of its price deducted - the more you wax the more you'll save!

VIP Bridal Makeup Artist Leicester - Makeup, Hair, Nails, Lashes and Waxing in Leicester